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Matt did a great job removing the critter from our attic. He was very professional and did a great job keeping us informed during the process. He also did a good job repairing the damage in the soffit on our house made from the critter. Truly appreciated his service.
Matt was excellent, very thorough and knowledgeable!
I only left a 3 star review, here is why.. Critter Control came out to my home on May 28, 2019 and Matt did an inspection of the outside of my home and under the crawlspace trying to locate what I thought was a raccoon that had taken up residence in my crawlspace.. Something had pried off one of my air vents on my ranch home on May 10, 2019 and has been living there scratching the floor. Matt came out two more times and he never saw any raccoon under the crawl, no raccoon feces and no damage under our crawlspace. Every morning since May 10th I have been woken up by scratching under my crawlspace. I had trouble finding any company that would come out and take a look, but I finally found Critter Control and they did the best the could but couldn't find or trap a raccoon or any other animal and I paid Critter Control $246.82 for the inspection and the two visits by Matt. For about a week it appeared that what had been living under my crawlspace had left., but before I knew it he was back making the same scratching noises. On the first week of June my wife and both started hearing the scratching noises again so we called Critter Control back and they sent two employees out to check my crawlspace and the outside of my home. On June 6, 2019 Tom showed up at 7:45 a.m. and set a trap to catch whatever was under my crawlspace. He left a note that said the trap was found empty and he would be back Monday to check the trap again. On June 6, 2019 Nathan showed up at 2:15 p.m. and checked the trap but found nothing in the trap.and he left a note that the traps had been checked and said I'll be back with Tom to check up on the trap. On June 10, 2019 Tom and Nathan showed up and checked the trap and they said the trap was empty and none of the bait (marshmallows) had not been taken. They said there is nothing under your crawlspace. They said the scratching that you are hearing is probably mice.they then left with the empty trap. I am out $246.82 and still hearing noises and Critter Control gave up & left.
Matt did a great job... got one mole. Very friendly and knowledgeable. I want to always have him.
Worked with Matt to trap raccoons that were climbing all over our home. Matt was very responsive in placing the traps where he thought they would be most effective. Caught three raccoons in the traps over the course of two weeks. Will definitely call them again if we have any other issues
Matt was awesome to work with. Trapped three pesky raccoons. Had daily contact with him until they were captured. Took a couple weeks to get them, but he asked the right questions and correctly placed the traps in the areas he thought they would be most effective. Will definitely call them again if we have additional issues.
Matt was a really nice guy to work with and he did a wonderful job. On a scale of 1 to 10, I would give him a 12. I would recommend your company to anyone who has a problem with critters. Thank you so much!!
We would highly recommend Matthew Burkett of Critter Control of Toledo. His educational background deems him a highly qualified technician. He is extremely knowledgeable and experienced and quickly identified our issue – a raccoon had dug a hole through a wall behind aluminum siding, which was hidden from view from below the roof line. He patiently and thoroughly provided daily updates, and offered his guidance by text more than once. When a raccoon was caught, he assured me that it would be euthanized in a compassionate and humane manner. It is obvious that Matthew is passionate about this work, and we will most definitely work with him if there are any further critter issues are encountered. We give five gold stars to both Matthew Burkett and Critter Control of Toledo!
He did a great job.
Both Pam and Matt were very helpful. Pam gave me good information and Matt did an excellent job at my home. He went above and beyond to check all the areas and give me a good explanation of the situation. I will highly recommend Critter Control of Toledo
Matt was my tech. He explained everything to me and what he was going to do. The raccoon is gone and I have no more critters. I will call again if the need arises. Thank you Matt.
Matt did a fine job.
Matt was my tech. He was very professional, explained the procedure and what should happen. He took care of the problem. I will call again if necessary.
Matthew did a fine job, stayed with the job and eventually found dead critter. Thank you. We can now return to our home. Would highly recommend.
Matthew, Melissa and Bianca were very helpful They explained everything and made sure I understood my options. I would recommend them to anyone who needed this service and will use this company again if needed.
Excellent service very professional 5 stars
Amanda - you are awesome. Thank you for your excellent service.
Would have liked seeing pictures of the young ones. Glad you caught them
Excellent service very nice technician and he explain all for me..
Was on location on time and explained everything.
We couldn't be happier with the service we received from Steve. He was extremely courteous, personable, and professional. Thank you so much!!
Steve did a very good job. Explained the issues and cost for fixing. I appreciate his work. All the bird nests are cleaned and vents are covered.
Steve May called in advance, was very polite, showed up on time as promised, was very professional and helpful
great cu customer service
Critter Control has been trapping and removing moles from our property for a year and has been doing an excellent job for us. The technical people have been there when we needed it; have monitored, trapped and removed moles and above all they have been very professional in taking care of our yard. We appreciate what you have done!
xxx Jim x.
Steve provides good service!
great customer service!
Technician Steve May was excellent. Very friendly and courteous. He did an excellent job definitely an asset to Critter Control.
Great service. The staff was able to deal effectively with our skunk problem. They addressed our concerns about other animals and were attentive to checking the traps.
Very professional. Nice job!
Zac was awesome. He was knowledgeable, courteous and punctual. He communicated with us at every step of the job and told us exactly what to expect. I would recommend Zac and Critter Control to my friends and family without hesitation.
Zac our technician was awesome. He did a wonderful job of taking care of our problem. We were kept informed, and when we had questions they were answered. Thank you so much for taking care of this problem the way you did!
Kristi or Ken
Tom always does a very thorough and professional job at our facility. Critter Control is a great company to do business with!
I was very satisfied with the services provided by Critter control.
The service man, Tim Bugh, thoroughly reviewed his work and gave me the opportunity to evaluate and discuss the services he provided. In addition, he suggested and reviewed additional services by Critter Control that I might want to consider. Tim seems to be very interested in his work, does a very thorough job, is courteous and considerate of customer needs, and an excellent representative of Critter Control.
I would not hesitate to recommend Critter Control to others.
Good service and always responsive to any requests
No issues with the work.
Matt, the new guy, got lucky and found the evidence for what I've suspected for years. It made me cry, first because the house is infested, and second, because I finally got the evidence I needed to prove my suspicion, after more than five years. He was very helpful and calming, and hopefully did everything possible to address the problem. I appreciate Critter Control working with me, in particular, during this time of distress, with the horrible odor and galloping noises. Thank you.
Great service and took care of our squirrel problem.
Professional and friendly service - couldn't ask for more.
Cameron was terrific. He kept me informed and I felt that he had my best interests in mind even though the skunks were not trapped. He told me that if I saw them again in the near future to call and request the traps be reset with no charge for the set up.
He is definitely a 5 star employee and I appreciated having him service my wildlife needs.
Very prompt and helpful
Great service. Always tries to accommodate at the earliest convenience.
Your crew was very helpful. I only hope that it is over!
Good job as usual
Very pleased with Critter Control. On time, courteous, knowledgeable, and pleased with quality of repair.
Efficient, courteous service. No issues.
Steve was. Rey professional and informative
They helped us trap the rats that started nesting under the driveway and filled in the hole, then provided bait stations to keep new rats from moving in. The service is always timely and professional.
I was very impressed with the work both men did for me. They were so nice and very helpful. Thank you for all of your help.
Tim was professional, friendly, and helpful , as was Steve when I worked with him previously. I always will go with Critter Control and recommend them to anyone who needs such services. Thank you!
Great work!! Great guy!!
I love the staff at Critter Control! They are always timely, professional, and friendly. They also do a GREAT job cleaning up! THANK TOU!
Great job. Thanks, prompt, effective, friendly service.
Critter Control has always been professional, on time, and does the job.
We are almost at the end of my first years contract and so far we approve of the job that was done. I wish that the charges were not so much as I am retired and all senior citizen discounts are appreciated since we do not get cost of living raises. Thanks for your good service.
We appreciate the professionalism of your crew. Thank you for the good service.
Knowledgeable and polite inspectors and an honest company. I shall recommend you to others. Thanks.
Technician was very professional and answered all my questions at the end of the service call. He also explained all my options.
Job done right and done when it is scheduled to be. Thanks!
Craig did a through check of the bait stations; was quick and friendly. Thank you.
I give you 5 stars. Very professional service.
Chuck was personable, professional, and did a great job.
Your representative was courteous, attentive, observant, and thorough. I'm disappointed the squirrel was not found, but hopefully all steps were taken to make sure it doesn't happen again., and If it does will call you immediately. I also will consider the other steps offered to remedy any other critter visits when the weather is warmer. Thanks for your quick response and concern. Marcy Gregory
Craig the technician did a great job. He was ver y helpful in explaining why and how critters may get into one's home. Also the office was very responsive and I was able to receive service the day after my initial call.
Craig was right on time, was totally aware of the history and proceeded efficiently with the investigation of my home. He reported his findings clearly and recommended that no action be done at this time. He did suggest that there had been an unsuccessful attempt to access a site of entry of last year. Informed that I could continue the warranty by another exam in one year if nothing in the meantime. He is was clear in his suggestion and I plan to do this plan. Thanks.
Thankyou for your help!
WORK WAS THOROUGH AND RESPONSIBLE
I was very impressed with how professional and thorough the job was handled. The previous critter guy I had (not from your company!) did not offer to look in the attic. He assured me it was squirrels, and yet those were the same sounds I had as this time. I would recommend your company at any time!
The contacts I had with office were always friendly and helpful. You seem to have a good thing going there!
I remain very satisfied with your service. Thank you!
Great service. I called Critter Control in Dayton on the Saturday after Thanksgiving, in the late morning after my dogs discovered a very large opossum hiding in my garage. The service tech called me back very quickly, explained the charges for a holiday weekend and promised to get back to me after he found a babysitter for his children. This must have been a real inconvenience for him, especially since the Ohio State/Michigan football game was on, but he didn't let it show. He called me back with an arrival time and was right on schedule. He was very friendly and knowledgeable and, most importantly, good at removing opossums from garages. He also took a look around the house to see if there were any possible entry points. I would say that less than two hours past from the time I left the message at Critter Control to the time the work was complete. I am very satisfied with the service. I used Critter Control in the past when I had squirrels and raccoons in my attic and they handled that job extremely well, too. The removed the animals, showed me the damage and, with my approval, repaired the damage and sealed all of the possible entry points into my house. The opossum got in because I left the garage door open overnight, not because they missed something. I am a loyal customer and would use them again if the need arose.
Dave B., Centerville, OH
Your company has always done a great job with service.
Service very good as usual!
The technician did an excellent job in catching and removing the raccoons.
He was helpful in suggesting anything else that we can do to prevent any
animals from getting into the house.
Craig is always friendly and very helpful!
From front office to field technicians, everyone is professional and nice
Wonderful followup and communication. Very personnable and Would highly recommend
I appreciate Steve helping with squirrel problem I had.
Chuck was both professoinal and conscientitous. 5 star service!
Troy was a pleasure to work with - knowledgeable and courteous.
Inspection conducted the same day I called. Steve left notes about the status of the project and I could text updates to him when I wasn't on site when he visited. I will definitely recommend Critter Control to others and will use them again is other issues arrive.
Thank you for the prompt service!
Many thanks for your continued diligence and kudos to your professional staff who always go above and beyond!!!
Patricia & Travis G.
Quick and professional
Very informative and reliable!
Great job, thanks.
Excellent service today. Very much appreciated.
Great job! Steve explained a lot about bats & how they can get into my home. The quick service was appreciated and job was done exceptionally well! Will recommend Critter Control to anyone else that has a critter issue. :)
I recommend this company for problems with animals and repairs.
Very helpful and appreciated the quick response.
Excellent. Best service yet.
Craig was very pleasant and helpful. He performed a thorough evaluation, gave good advice and his conclusion was correct.
the gentlemen that came to my home were exceptional…very professional…and took care of the raccoon problem….thank you so much...
I liked how friendly and professional the technicians were and I liked that every day they left an email, or phone call to let me know what was going on with the traps. I will use critter control again.
We are so impressed with the work done for us. We would definitely recommend your company based on the quality and also the gentleman who performed the work was an excellent representative for critter control.
Thank you so much! Really glad that the groundhog is gone and hope to see no more. Steve was great-he knew exactly what he was doing, was professional and gave his suggestions for preventive measures.
I would recommend them to anyone who would need the service very kind and respectful thank you very much
Thank you for great customer service.
Julia & Tom I.
Responsive, solid protocol, and hopefully good results over time. Appreciate the work on our behalf.
Your representative was professional and informative.
Zack was here after calling first to be sure I was home. I showed him form letter regarding checking the prior job and also today's check of the outside. He checked everything and found it to be okay.
Charles & Karen R.
Zach seemed very knowledgeable when he came out to evaluate our situation. The office people were friendly, helpful, and asked others when they didn't know the answer to our questions (- we appreciate that so much more than when business people guess and give us wrong information!) Also, they were very good communicators concerning scheduling. ....The prices seemed a bit high, but we will return if we need help in the future. Thank you.
Steve was professional and knowledgeable. No more mice!
We have been using Critter Control for several years. Our first project was bat removal. They have been extremely professional and found my problem immediately when others had not. I have them at my house every 3 months to make sure no "critters" get back into my house.
Valerie Van Winkle, Granville
Very prompt in getting here and taking care of problem.
Very friendly & knowledgeable. I really appreciate their professionalism and thoughtfulness. They had open communication on what they did and will definitely refer them to others. If we have issues in the future these are the people I want to call. Thank you!
Thanks for the great service.
Steve was very helpful today. I truly appreciate his knowledge and insight. Should I need further services I will contact Critter Control .
Chuck was very polite and professional. His feedback in reference to our issues with our "critters" was informative and very helpful in dealing with the current and future concerns we may have. I will certainly recommend Critter Control and Chuck to anyone with similar problems.
I was very happy with the level of service and responsiveness that I experienced!
Very nice work! Professional and timely. Thank you.
Appreciated all the knowledge and great service provided by Chuck
Craig Kidd, who provided my service, was very professional and informative. It was a pleasure to greet him every morning. He provided excellent service !
Chuck and Carmen are standouts at this company! Chuck especially was very efficient, knowledgeable, professional, and I felt completely safe with him walking in and around my home. I also was confident that Critter Control had my family's best interest in mind. They came out right away and took care of everything I needed. Customer Service is a priority with this company's employees! They go above and beyond!
Peter & Malesa L.
Really appreciate the return visit to remove the bat from my bedroom blinds! Timely and professional.
Critter Control gave us fast response, kept us updated on the progress of catching the skunks on our property, and even left the traps an additional few days to make sure all "critters" were gone. I hope we will not need their services again, but I will certainly use Critter Control if needed. I will recommend them as well!
I certainly appreciated the attentiveness to my problem. Your employe Tim is a very nice young man and did a very good job.
Prompt and nice to work with
Service has always been very satisfactory. Thank you...
staff was always kind and helpful. My mole problem is resolved.
Zach has done a great job for us this year. We appreciate the excellent service. Helped with the raccoons, and finally seems to have gotten rid of the hornets and yellow jackets. It's been a battle but we thank you for keeping on top of our problems until they got resolved. We plan to continue using Critter Control for all these types of issues. Thanks so much.
Everything good so far. Thanks
Thank you for working with us... we will use you in the near future ,if we have and my problems.... Thank again
Wasn't at home when the service technican performed their duties.
Craig was very knowledgable and helpful!
John did a great job. Had a pretty good plan for attack on these rascals. Hope to get sealed up soon and be done with them. It's been a VERY bad year around here with all the bees and wasp. Thank you
I was very pleased with the service from Critter Control! They came within the time period they gave me and took care of the problem on the first visit. We had a hive of yellow jackets by our air conditioner unit which needed to be recharged. The air conditioning people couldn't charge it until we got rid of the yellow jackets. The air conditioning guy got stung the first time he came out. He came back and sprayed with industrial strength spray and that didn't phase them. He called to tell me I would probably need to get an exterminator to take care of the yellow jackets. Critter Control came out and sprayed, waited a day, and came back to make sure the yellow jackets were dead. Thankfully, they were!
You should have included in the note you left that you needed to take the trap and would return it since it was a skunk. I would have understood as it makes sense.
Your Tech showed up early and got two raccoons out of our dumpster immediately. AWESOME WORK.
Everything proceeded as expected, a rather large job was completed and cleaned up in good order. Steve was professional throughout, explaining each step and answering all questions. We're very happy with the service and would not hesitate to recommend Critter Control to others. Good job, guys!
Great service and responsiveness. Thanks so much!
Extremely pleased with Craig's complete, thorough and timely response to our requests; polite and knowledgeable; will definitely consult with him again ! Thank you.
Very helpful with rodents and critters
The only thing that could have been better was more communication daily as to the condition of the areas being trapped
Excellent response. Responder professional and knowledgeable. First rate in all regards. Don''t change a thing.
Great service that was available on a Sunday afternoon! Zach was awesome and helped get Harvey the squirrel (yes...we named him) out of our fireplace save and sound.
Great work, expertise, and nice people.
I really appreciated your prompt response and ability to safely and quickly remove the trapped groundhog from my backyard. Your receptionist and technicians are top notch and I recommend your business to anyone bothered by backyard and garden wildlife pests.
Very thorough and got the job done!
Chuck did a fantastic job this time as he did with a previous job. He was consistent, informative, friendly and helpful. Thanks so much. I am much more at ease and feel safer. I am sure you will hear from me again.
Awesome job. Very professional. Reasonable price.
Thank you for your prompt service.
Guys were AWESOME!
Critter Control always does a great job for us. That's why we keep calling them back when we have a four-legged pest problem.
Craig does an excellent job.
Great service. Craig,our tech, is knowledgeable and helpful.
As always, professional and timely
Pretty through, but pricey.
Quick to respond. Thanks!
Thanks for your outstanding services. This is our second year and we recommend this service to anyone who has rodent control issues.
Christine & John H.
You were responsive and checked the traps quickly. Excellent job.
Very easy to work with!
Friendly and knowledgeable staff member
They did a super job. They monitored and finally caught the skunk. Looking forward to them do the necessary fencing to keeping out the varmits. The guys were super nice and explained everything.. The office staff kept me up on the derails while I have been away at my daughters.
Very easy to work with.
Great to work with!
We appreciate Steve's professionalism. He explained treatment options very well and arrived promptly when scheduled. I highly recommend Critter Control!
John was polite and informative. I am extremely happy.
Prompt response to set up an appointment and recheck of prior issue with bat problem. No further evidence of bats found.
Very professional, informative and accomplished ! I would recommend Steve and this company to anyone with "critter problems"!
Did a good job with daily checks during the week!
We found this job to be completed with concern for our issues, great work ethic, and individual concern for our home.
Great service! You really know how to get the job done. Thank you!
There's good reason for them to be on consumer reports a plus list I thought I had a raccoon in my attic and it was only a squirrel they cut it the very first day watched to make sure there weren't any more for a week patch the hole in my soffit and the job was done.
I found them on the Internet. After calling several other companies to remove a raccoon , The other companies said they don't do raccoons and didn't even want to talk to me . Thanks Critter Control for a job well done.
Tina & David K.
We are very impressed with the service from Critter Control. John was very informative and professional. We look forward to being rid of the bats.
Tina and Dave Kaighin
Awesome job. Very friendly and competent service.
Elaine and Larry L.
Thanks to Chuck for a great job of explaining the work that he did for us--and for being there daily, to make sure that it got done. We had several skunks on our property, so we appreciate him taking care of things in a timely manner.
Technician was quick, efficient, and professional. I was very happy with his service.
I don't know how much the service costs M-F but I assume less and would suggest Critter Control simply have someone scheduled to handle all the weekend calls at the same price as obviously wildlife doesn't arrive on a M-F schedule!
Tim is knowledgeable and professional. He gave me information about how to exclude snakes in the future, and advice that gave me peace of mind that the snake had probably left on its own and the glue traps to catch it if it has not.
thank you. Our man was very nice.
John was very helpful and a true professional. Thank you for the quick service.
Nice job, Surprised only one caught with all of the areas that look affected. However, I do not see any new areas at this point. I will use your team next time also.
Also, I have a business also and would like feedback from Customers....would you recommend a company to call to get me set up?
The bees are gone. The technician was very polite and professional. Thank You.
Zachary was very knowledgeable and did a good job explaining everything and taking care of everything.
Very quick and professional.
Great job and thanks for coming in short notice. If needed I know who I will be callig.
Miami Valley Hospital
Person that came to our house was very professional easy to speak with friendly. Liked the yellow slips to confirm they had been there
Excellent service and explanation of the issues.....
Service man came out on the day I called. He was very knowledgeable and explained everything to me. I would definitely use Critter Control again.
So professional from the person answering the phone to the quotes, email communication, and the guys on site.
Quick and thorough. Great and friendly service.
Excellent and expedient service. I will be recommending your services to all my friends and family. thank you
Was able to respond as needed. The technician (Zack) was quick and courteous.
Good job, appreciate Troy leaving documentation of mole trapping.
Came promptly, Zach the technician was helpful and professional. Glad we called. Would recommend wholeheartedly.
Critter Control does an excellent job explaining the process to resolve your critter issue and working with you to prevent any critter return. We highly recommend them for your critter needs.
Your people did a great job of getting moles but your prices are too high.
Shirley (son Joe) A.
Fast service. Very thorough about analysing critter entry points.
The Critter Control service person did a great job. He did a thorough inspection and explained everything really well. I'd definitely use Critter Control again.
Great work. Carmen in your office was amazing!
We have had NO evidence of mice in our basement since Critter Control started coming to our house! We greatly appreciate your service!!
Prompt response the good service.
Bill and Ann L.
Both Troy were on time and did exactly what they said they would do. Support staff were equally effective. Pricey, but worth it for a quality outcome. Have already made a referral recommendation to a friend.
Quick, professional service. Will call again.
Steve was professional and courteous - no hard sell, no exaggerated urgency or fear mongering. The news was not good but it was clear what had to be done and he conveyed competence about the needed work.
Great customer service!
Job well done, Troy and his team are always professional, courteous, and helpful. They do a good job of communicating and following through on their activities on our premises.
Thorough, courteous, and professional. We've used Critter Control twice now and, should we get "unwanted guests" again, won't hesitate to use them again. Thanks for everything!
-Tod and Patrice
John was wonderful and got rid of the opossum in my closet. He was very helpful and good.
Very professional, knowledgeable, timely service
Chuck was great!
Very professional. John did an amazing job and was very attentive. If we ever have any issues in the future we will definitely use Critter Control again and will highly recommend them.
Thanks for your service! Hope that's the end of it!
Excellent work by all staff. It was a very pleasant experience. I will not hesitate to use Critter Control again for this service or any other.
Good job, thank you.
I am very happy with the effective and courteous service we have received from Critter Control. Thank you. - Jim Long
Job well done. Mouse traps were picked up and spraying was completed. Thank you.